Privacy Policy

Last Updated: January 2025

At 🩺 GlucoExtend, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, shipping address)
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Communications with our customer service team
• Information from cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order
• Send you marketing communications (with your consent)
• Improve our website and customer service
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (shipping, payment processing, email services)
• Law enforcement or regulatory agencies when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• 256-bit SSL encryption for all transactions
• Secure servers and databases
• Regular security audits and updates
• Restricted access to personal information

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to certain processing of your data

7. Email Communications

By providing your email address, you consent to receive transactional emails about your orders. You may also receive promotional emails, which you can unsubscribe from at any time using the link in the email or by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

9. Children's Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@renewproducts.zendesk.com
Address: Customer Service, 1301 Ridgeview Drive, McHenry, IL 60050, USA
Phone : 1-800-390-6035 (Toll Free USA)
Phone : +1 208-345-4245 (International)